FAQs and troubleshooting

A curated list of the most commonly asked questions by YSplit customers

Tunde Alao avatar Landon Vago-Hughes avatar
22 articles in this collection
Written by Tunde Alao and Landon Vago-Hughes

I keep getting asked to answer 2FA for my bill after already doing it.

In this article, I'll let you know how you can work around this issue of being asked to enter a code into Fuse multiple times.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

How do we earn cashback?

In this article, I will go into how you can start earning cashback on your bills.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

How Jessica uses Fuse

Find out how Jessica, one of our earliest users makes the most out of Fuse.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

Getting started with Fuse

A step-by-step guide on how to get started with Fuse and get the best out of the app.
Tunde Alao avatar
Written by Tunde Alao
Updated yesterday

How can I pay my bill in Fuse?

Bill payment options in Fuse
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

When does the internal error on my bill mean?

This article will discuss the what happens when we are unable to connect to your biller temporarily with next steps.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

How to convince your roommates to join

Convincing roommates to join Fuse.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

What if you pay my bill late?

Late payments and late fees.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

What to do when you see action required?

This is an article explaining what you can do if you see the action required notice on a biller you have added.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

How do referrals work?

In this article I will go into detail about how our referral system works.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

How to pay your share early

In this article we'll go through how to get your share of your bill out of the way.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

Why does my biller say Action Required?

Action required status.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

What will the transaction appear like on my bank statement?

Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

Are there any other fees we should be aware about?

Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

What happens if someone leaves our group?

Roommate or member leaves group.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

What payment methods can I link to Fuse?

Adding a credit card or bank account to YSplit.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

How do you make money?

How does Fuse make money
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

What happens if someone does not pay their share on time?

Roommate doesn't pay on time.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

Do you sell my data to 3rd party services?

Selling data to 3rd parties.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

Where do I pay my share of the bill?

Charging you for your share of the bill.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

How are you storing my data?

Privacy, security and storing information.
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday

Is Fuse free for us to use?

Is YSplit free?
Landon Vago-Hughes avatar
Written by Landon Vago-Hughes
Updated yesterday